Privacy Policy

Last Updated: October 21, 2026

Introduction

Info Tech Services LLC (“Info Tech Services LLC”, “we”, “our”) is committed to protecting the privacy of users and visitors of our mobile application (the “App”, “you”, “your” or “User”). This begins with helping you understand our privacy practices. The following describes how Info Tech Services LLC collects and processes your information when you use our App.

This document (the “Privacy Policy”) is designed to help you clearly understand what information we collect and the reasons for collection, how such information is used and shared, how we protect your information, and the choices available to you in relation to the collection.

We strongly recommend that you read this document alongside our Privacy Overview, which summarises key aspects of our privacy practices.

This App is not intended for children under the age of 13. We do not knowingly collect information from children under 13.

Individuals under the age of 16 may not use this App without parental consent.

Data Collection and Use

When you use our App, we collect information in the following ways:

  • Automatically Collected Data: Certain information is collected automatically when you use our App. This includes non‑personal information such as session duration, content you view within the App, frequency and scope of use, details about your device and internet connection including operating system and browser type, as well as personal information.
  • Voluntarily Provided Personal Information: We may also collect personally identifiable information, including but not limited to your full name, email address and the location of the device you use to access the App (“Personal Information”). Such Personal Information is collected when you interact with our App and contact us.

The Personal Information we collect includes:

  • Online identifiers: such as your device ID. Where we process these online identifiers for operational, functional and security purposes, we process your data on the basis of legitimate interests. Where we use online identifiers for marketing, personalised advertising and tracking, this will rely on the consent you provide via native App permissions.
  • App Data: Depending on the App you use or the features you wish to access, you may be requested to grant permissions, for example, access to crash logs, diagnostic information and other application performance data.

We may use the collected information as part of service delivery and operation, as set out below:

  • Providing Services and App Features: To operate our App and provide you with services and other features accessible via the App, we need to access, collect and process Personal Information.
  • Service Improvement and Development: We analyse collected information to improve and develop our services. This includes reviewing and enhancing the usability of our App to align with your feedback and our business objectives.
  • Maintaining a Safe and Secure Environment: Your information is used to strengthen the security of our App. This covers fraud prevention, identity verification, and taking action against breaches of our Terms of Service or applicable laws.
  • Personalised Content, Advertising and Marketing: We use Personal Information to customise App content and marketing strategies, including serving advertisements, to better match your interests and enhance your overall experience.

Security Measures

Our top priority is protecting the privacy of the Personal Information we collect and use to provide services to you.

We take into account the sensitivity of the data we store and process. Our security team and developers follow widely recognised security best practices embedded within every process and system to defend against common security threats.

The security controls we implement combine technical, administrative and operational safeguards to achieve optimal protection for all information assets.

Your Data Protection Rights

Applicable laws grant specific rights to data subjects whose information is collected and processed by an organisation. As a data controller, we are responsible for informing you of your rights in accordance with applicable regulations.

  • Right of Access: You have the right to request a copy of the Personal Information we hold about you.
  • Right of Rectification: You have the right to ask us to correct or update any inaccurate Personal Information.
  • Right to Erasure (“Right to be Forgotten”): You may request deletion of your Personal Information under certain conditions.
  • Right to Restriction of Processing: You may request that we restrict the processing of your Personal Information under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer your collected data to another organisation or directly to you.
  • Right to Object: You have the right to object to our processing of your Personal Information.

To exercise these rights or for any GDPR‑related enquiries, please contact us at [email protected].

Data Retention

We retain Personal Information only for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer required, we will securely delete or anonymise it.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or applicable regulations. We encourage you to review this policy periodically. The updated version will take effect once published on our website.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data processing activities, please contact us by email at: [email protected]